Shipping policy

At Puyi E-commerce Co., Limited, we are committed to providing a seamless and satisfying shopping experience for our customers. That’s why we offer FREE worldwide shipping on all orders—no minimum purchase required.

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Processing Time

Orders are typically processed within 1-3 business days after your payment is confirmed. You will receive a confirmation email with tracking information once your order has been shipped.

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Estimated Delivery Time

• Europe & North America: 5–8 business day

Delivery times may vary slightly depending on your location and local customs procedures.

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Tracking Your Order

Once your package ships, we’ll send you a tracking number via email. You can track your shipment on our website or directly through the carrier’s tracking page.

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Customs & Import Duties

We offer DDU (Delivery Duties Unpaid) shipping. Depending on your country’s regulations, customs fees or import duties may apply and are the responsibility of the customer.

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Shipping Support

If you have any questions or concerns regarding your shipment, please don’t hesitate to contact us at:
📧 Email: [email protected]
📞 Phone: 59448993